Akeso Inc., a California company based in Silicon Valley (“Akeso,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use:

• the Smart Balance® Sleep AI (“App”)
• the Smart Balance® mattress system
• related services (collectively, the “Services”)

By using our Services, you agree to the practices described in this Privacy Policy.

To use our Services, users are required to create an account. We may collect:

• Name (if provided)
• Email address
• Login credentials

To personalize mattress performance, we collect:

• Sex / gender
• Weight and height
• Body measurements (e.g., shoulder width, waistline)

(“Body Profile Information”)

We collect data generated during use of the Smart Balance system, including:

• Sleep posture
• Body movement (e.g., body turns)
• Sleep efficiency metrics
• Usage patterns

(“Sleep Data”)

We may collect:

• Device type
• Operating system
• App usage data
• IP address (where applicable)

We use your information to:

• Personalize mattress support and optimize sleep performance
• Provide sleep insights and analytics
• Improve our products, services, and user experience
• Maintain and operate your account
• Ensure system functionality and performance

Your Body Profile Information and Sleep Data are used solely to:

• Improve mattress support and alignment
• Personalize your sleep experience
• Provide sleep insights and performance analytics

We do not use this data for medical diagnosis or treatment.

We take your privacy seriously.

• We do not sell your personal information
• We do not share your personal information with third parties for marketing purposes

We may share limited information only when necessary to:

• Operate our services (e.g., secure cloud infrastructure providers)
• Comply with legal obligations

We implement reasonable technical and organizational measures to protect your data.

• For users in Japan, data is stored on servers located in Japan
• For users in North America, data is stored on servers located in the United States

We use safeguards such as:

• Encryption
• Access controls
• Secure data storage practices

Smart Balance® is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition.

Any sleep-related insights or data provided by the system are for informational purposes only. Users should consult a qualified healthcare professional for medical advice.